IT Assist IT Support

Demo User demo.user@lingfieldcollege.co.uk

Version: 0.8

IT Assist IT Support

Lingfield College IT Assist

Sign in

Sign in with your Lingfield College Microsoft account to get help with an IT problem.

This is an AI platform currently in demonstration mode.

Your IT support

Support tickets

Start a new ticket and IT Assist will try to resolve the issue before it needs to reach the IT team.

Start a new ticket

Choose the issue type, explain what is happening and work through the suggested troubleshooting.

AI-assisted support IT Assist uses Lingfield College IT guidance to help resolve common issues. Complex or unresolved problems can be passed to the IT team.

New ticket · Step 1 of 2

What do you need help with?

Select the topic that best matches the issue.

Please noteAll topics marked with an * are using real Lingfield College IT documents.

New ticket · Step 2 of 2

Tell us what is happening

Describe the problem

Include any error message and what you have already tried. Never include passwords or verification codes.

Support ticket

IT support

Open

Further support may be needed

IT Assist recommends passing this ticket to the IT team.

Ticket closed

Thanks. Your feedback has been recorded.

Never share passwords, MFA codes or verification codes. AI responses can be incorrect.

Response feedback

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This helps improve the guidance shown to other users.

Issue solved

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